Shipping & Delivery

Warehouses

We have warehouses at several locations within Europe. To emphasize, our sunglasses and watches are stored in the warehouse in Germany. Our most luxury brands such as D&G, Gucci, Versace, Jimmy Choo, and a few other brands are stored in Sweden, while most of the other Italian brands are stored in our warehouses in Italy.

International Shipping

We offer international Free shipping. Shipments will originate from one of our warehouse locations in Europe. 

Handling & Delivery Times

All orders are fully traceable once shipped. You can track your order here.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.

The delivery time depends on the delivery location. It takes about 24-48 hours to process the order and dispatch the package. Our freight partners are UPS, DHL, FedEx, and the Postal service. The average delivery time within Europe is 3-5 business days. For shipping destinations outside Europe, such as North America and Asia, the delivery time is 5-10 business days, however, delivery times may increase depending on the delivery destination.

Import Duties

As our warehouses are located in Europe, Items for delivery outside of Europe may have to be cleared through customs. Some countries charge a duty or tax on imported parcels over a certain value. If your order exceeds this amount, you may be asked to pay a duty fee to receive your order. Please contact your local Customs office for more information on charges for your country prior to purchasing and to better understand the threshold in your country.

Please note; we do not cover import liabilities that are applied by the government of the destination country. MONACOVITA will not be held liable or responsible for custom delays, duties or taxes that may apply. We do not have control over these fees and cannot estimate how much these will be as they vary widely per country and per order value. MONACOVITA is not responsible for notifying customers that their item(s) are awaiting the payment of customs duties and taxes. Duties and taxes are non-refundable. In the event that you refuse to pay these fees, your parcel may be destroyed and a replacement or refund cannot be offered.