Cloud Neoshear Down Jacket
Cloud Neoshear Down Jacket by Moose Knuckles, high-neck model with removable and adjustable drawstring hood, attachable and removable faux fur detail on hood, front closure by double-slider zipper, two zippered side welt pockets, two zippered front welt pockets, elasticized hem, brand’s iconic logo patch applied on sleeve, quilted and all-over padded design.
Shipping
We are proud to offer FREE worldwide shipping on all orders, with no minimum purchase. We ship the orders with reputable shipping agencies including UPS, FedEx, and DHL.
Orders are shipped within 24-48 hours, from one of our European warehouses.
Within Europe: Delivery is between 1-3 business days and is fully traceable once shipped.
Outside Europe: Delivery is between 5-7 business days and is fully traceable once shipped.
Import duties
As our warehouses are located in Europe, Items for delivery outside of Europe may have to be cleared through customs. Some countries charge a duty or tax on imported parcels over a certain value. If your order exceeds this amount, you may be asked to pay a duty fee to receive your order.
For more information please check Shipping & Delivery.
Returns
We always aim to make sure our customers love our products, but if you do need to return an order, We offer a 14-day return policy, counting from the day the parcel was received. All returns must be in original condition with packaging intact.
We’re happy to help. You can create a return here or email us directly at contact@monacovita.com and we’ll take you through the return process. Please note that return shipping fees are the responsibility of the customer.
For more information please check our Returns & Refund policy.
If you have any questions, you may find an answer in our FAQs. If you need further help, don't hesitate to contact us.